Hat is good, but mirror angle is bad. I am looking for boats not planes.
Hi Rich,
Thank you for your feedback. The mirror can be pitched in different directions, as there is a ball joint on the end of the rod where the mirror attaches. The ball joint is pretty tight, preventing the mirror from flopping around.
If you would like to discuss further, please feel free to reach out via the information below. Thanks again!
Best Regards,
John Coffman
Warehouse Manager/Customer Operations Manager
WinTech Racing North America
100 Trap Falls Rd Ext
Suite 300
Shelton, CT 06484
Office: (203) 866-7223
Email: jcoffman@wintechracing.com
How about sending the fin with the 20 cent wing nuts to attach it. Only fin I have ever ordered from multiple shell manufacturers that didn't come with hardware.
Hi Adam,
Thank you for your feedback. Not sure why that happened, but we'll get the washers and wing nuts expedited to you. Sorry for the inconvenience!
If you have any questions, please don't hesitate to reach out to us. Thanks!
Best Regards,
John Coffman
Warehouse Manager/Customer Operations Manager
Office: (203) 866-7223
Email: jcoffman@wintechracing.com
Altiough thick the rowers using the pads reported that they felt hard by the end of the row and did not want to keep them. I called and left a message to return them last week but have not heard back.
Hi Lewis,
As mentioned in your other review, we will reach out today to resolve these issues with you.
Best Regards,
WinTech Racing
+1 203-866-7223
info@wintechracing.com
The holes are far-enough apart, but not wide-enough. They're just small enough for my sit-bone to snuggle into, but the edge pinches my tendons so it's super painful to row. Why is it so hard to find a seat with wide holes?
Hi Jessica,
Thank you for your feedback. We're sorry to hear the seat pad isn't quite fitting your needs. If you could, please reach out to us at +1 (203) 866-7223 and we'll see if we can make your experience better.
If you have more questions, please don't hesitate to reach out directly to us.
Best Regards,
John Coffman
Warehouse Manager/Customer Operations Manager
Office: (203) 866-7223
Email: jcoffman@wintechracing.com