Altiough thick the rowers using the pads reported that they felt hard by the end of the row and did not want to keep them. I called and left a message to return them last week but have not heard back.
Hi Lewis,
As mentioned in your other review, we will reach out today to resolve these issues with you.
Best Regards,
WinTech Racing
+1 203-866-7223
info@wintechracing.com
The holes are far-enough apart, but not wide-enough. They're just small enough for my sit-bone to snuggle into, but the edge pinches my tendons so it's super painful to row. Why is it so hard to find a seat with wide holes?
Hi Jessica,
Thank you for your feedback. We're sorry to hear the seat pad isn't quite fitting your needs. If you could, please reach out to us at +1 (203) 866-7223 and we'll see if we can make your experience better.
If you have more questions, please don't hesitate to reach out directly to us.
Best Regards,
John Coffman
Warehouse Manager/Customer Operations Manager
Office: (203) 866-7223
Email: jcoffman@wintechracing.com
The staff was extremely helpful and accommodating. Could not have asked for a better experience!
TEN stars The mirror is great, but the customer service is even better. When I buy a boat, I’m definitely looking at Wintech. John was great